Please review your cart carefully before checking out.
No returns
No refunds
No exchanges
All items are made and packed with care according to the exact details you choose at checkout. Because of this, all sales are final and we do not accept returns or issue refunds, to the fullest extent allowed by law.
Before placing your order, double-check your:
Size
Color choice
Quantity
Shipping address
Once your order is placed, it is assumed that all information is correct.
Order Accuracy
Every item is carefully made and inspected before it leaves our hands. We follow the exact options you selected at checkout, so please make sure everything is correct before you pay.
If you believe there is an issue with your order that was our mistake (wrong item, wrong size/color from what’s on your confirmation email), please contact us within 48 hours of delivery with:
Your order number
A clear photo of the item and packing slip
We’ll review it and let you know the next steps.
Cancellations
Because orders are started quickly, cancellations are not guaranteed.
If you need to cancel, email us within 1 hour of placing your order and we will do our best to help if your order has not begun processing.
Shipping
Orders typically ship within 3–7 business days (not including weekends or holidays).
Shipping times may vary depending on your location and the carrier.
Once your package is dropped off with the carrier, we are not responsible for:
Lost, stolen, or delayed packages
Incorrect addresses entered at checkout
Please make sure your shipping address is correct before completing your purchase.
If your tracking shows “delivered” but you don’t see your package, please:
Check with neighbors/household members
Check different areas around your home
Contact the shipping carrier directly
Custom Orders
If custom orders are available, they will be clearly listed on the site.
Custom pieces follow the same policy: all sales are final.
